About Us

Direct Enterprise Solutions is a joint venture between ESM and DVS provides lean-agile processes that support:
* The toughest challenges involving enterprise data
* Cloud technology
* Security capabilities across domains and boundaries

Contact Us
GOVERNANCE. PEOPLE. PROCESSES. TECHNOLOGIES.

Our array of professional services ensures a smooth and smart process from phase-in to phase-out.

LINE OF BUSINESS

PROFESSIONAL SERVICES

service-icon
Analysis and Assessment
service-icon
Acquisition Planning
service-icon
Business Intelligence
service-icon
Enterprise Resource Planning
service-icon
Systems Engineering and Technical Assistance (SETA)
service-icon
Program Management Professionals (PMPs)
service-icon
DES Technical Interchange Process(TIPS)
service-icon
Test and Training Operations
service-icon
DES Innovation
Framework
service-icon
Integrated Logistics
service-icon
Asset Management
what we do

Providing our customers with support across all areas of operation

DES supports integrated engineering and management of all Professional Services to adapt to evolving business operations, including IT modernization efforts. We incorporate our Integrated Delivery Model (IDM), including our Innovation Framework, to provide continuous improvement throughout our support delivery, managing demand surges systematically to meet desired service levels and outcomes.

Key discriminators of DES’ professional services approach:

  • Performance-Based Outcomes — Reliable and consistent delivery of the highest quality services to offer the lowest risk through our IDM and transition/assessment process, TIPS
  • Customer Service Focus — High level of engagement and responsiveness; metrics drive improvement and identify risks
  • Service Catalogs — Leveraging our Integrated Delivery Portal (IDP) to ensure infrastructure, logistics, and administration capabilities are consistent across each program, increasing customer satisfaction, improving resource allocation, reducing IT service delivery time, and improving communication and collaboration
  • Integrated Technical and Management Approach — Aligned to mission and business objectives and leveraging our IDM to align PMBOK, ITIL, RMF, and Agile frameworks
professional services
IT Support background

CMMI ML3 DEV/SVC

ISO 9001:2015

ISO/IEC 20000

ISO/IEC 27001

Solutions

OTHER CORE BUSINESS AREAS